Highfield Surgery

Cambrian Way, Hemel hempstead, HP2 5TA

Telephone: 01442 265322

Sorry, we're currently closed. Please call NHS 111


The way we accept prescription requests will be changing soon.

To support a simplified and safer working process we will be moving to the following ways to make requests:

  • Please sign up for the NHS App – Tutorial videos of how to sign up and how to request your prescriptions are available to watch on our PPG page – Click on the image below to sign up/log in.



If you are on repeat medications, you can request your medication in the following ways:

  1. Complete the Prescription request form below
  2. Send us an email on prescriptions.highfieldsurgery@nhs.net. Please mention your name, date of birth and name of the medication you need
  3. Tick the medication(s) you require only, from the list attached to the prescription form –then post it or bring it in to the surgery

Please be aware that we do not take prescription requests over phone. Prescriptions will be available in 3 working days excluding weekends and bank holidays. 

Prescription Request form

Prescription request form

  • If there are any problems with issuing your prescription, we may call you to let you know.
  • This field is for validation purposes and should be left unchanged.

When to Order your Repeat Prescription

Please order your next prescription when you have 1 – 2 weeks of medication left. This allows us time to generate the prescription, get it signed and be ready for your collection here at the surgery or at the chemist of your choice. This also allows time if the doctor wishes to speak or see you regarding your medication.

Electronic Prescription Service

We are now participating in the NHS Electronic Prescription Service (EPS). This means we can send your prescription electronically to the chemist of your choice. This will save time and you do not have to visit the surgery to collect your prescription. You will need to register with the pharmacy of your choice.

Prescription Charges and Exemptions

Exemption forms help those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is an amount which Government have thought to be reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website  or ask your local Pharmacy for more information

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Prescriptions in your NHS App

Request and view repeat prescriptions by logging in to your NHS App or the NHS website, and have them sent to a pharmacy of your choice.


Finding a Pharmacy 

Please click the link below to find a pharmacy near you:

Find a pharmacy – NHS (www.nhs.uk)

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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