Highfield Surgery

Cambrian Way, Hemel hempstead, HP2 5TA

Telephone: 01442 265322

Sorry, we're currently closed. Please call NHS 111

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without patient consent unless we are legally obliged to do so.

Patient Request and Consent form

If you would like to have a secure online access to your records, we need to make sure that you understand what this involves and that you are happy for us to use the information about you (provided below) to set up and operate the service.

The following form will take you through the things you need to think about. By signing the form you will be giving us your permission to go ahead with setting up the service for you. If you decide not to join, or wish to withdraw, it will not affect your treatment in any way.



Access to your GP medical records

As from 29st November 2023 all patients 16 years old and above will automatically have full forward access to their GP health record from the date this goes live.

This can be accessed via sign up/login to the NHS App. Patients should not need anything from the surgery as the relevant identity checks can be completed via the NHS App.

If a patient cannot verify their identity through the NHS App, they will be asked to contact the surgery.

In this instance they will need to complete an Online Medical Record Access Form.

If you cannot access the form online please collect a paper copy from reception.

In order to process your request you will need to verify your I.D by uploading a photo of yourself holding the I.D documents or bring this into reception. Please ensure that all documents are readable.

If patients want to see their historical medical record this would be a SARS request and they would need to put this in writing.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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