Tel: 01442 265322

Out of Hours: 111

Mon-Fri: 8.00am - 6.30pm

Cambrian Way, Hemel Hempstead Herts HP2 5TA


Appointments Telephone Number

Telephone: 01442 265322

Monday - Friday 8.00am - 6.30pm
Saturday Closed
Sunday Closed
Bank Holidays Closed

Surgery Consultation Hours

Monday 9.00am - 11.30am and 3.30pm - 6.00pm
Tuesday - Friday 9.00am - 11.30am and 4.00pm - 6.00pm

How to Make an Appointment

We operate an appointment system for all surgeries.

Appointments can be arranged by:

  • Telephoning the Surgery on 01442 265322
  • Visiting Reception in person
  • Online via our secure online services

Please remember each appointment is for one person only. Appointments are routinely 10 minutes but if you should need longer please inform the receptionist.

If you have an urgent problem we will offer an appointment within 24 hours, please do not request these for long standing problems which can be discussed at routine appointments.

Dacorum Extended Access 

Monday - Friday Evenings: 6.30pm-10pm

Saturdays: 9am-1pm; 2pm-6pm

Appointments can ONLY be booked and cancelled via the surgery you are registered with and is not a drop in service.

Dacorum Extended Access service is for patients in Dacorum and is organised and operated by the Local Federation, Dacorum Health Providers (DHP), who employ clinical, administrative and reception staff to run this service. This was launched in June 2018.

We are pleased to host this service at Highfield Surgery. The receptionist will not have any access to prescriptions/letters or results from Highfield Surgery.

Appointments can ONLY be booked and cancelled via the surgery you are registered with and is not a drop in service.


Extended Hours

The Surgery now provides extended opening hours in response to patient wishes and to allow patients greater choice to see their GPs outside of normal working hours.

Extended Hours Times:

Tuesday 6.30pm - 7.30pm
Friday 6.30pm - 7.30pm

These clinics are held once a month - appointments only. Please ask at reception for the dates as they will vary.

Urgent Appointments

Urgent problems will always be seen within 24 hours, although it may not be with your usual or preferred doctor. We can also offer a telephone appointment if you wish to speak with the doctor on an urgent matter.

Please ring the usual surgery number 01442 265322.

Cancelling Appointments

If you are unable to keep an appointment please let us know as soon as possible so that the appointment can be offered to someone else. It would be great to give at least 1 hour notice so that this can be used again.

Telephone Appointments

We offer telephone consultations as an alternative to visiting the surgery and you may find this a more convenient way to talk with your doctor.

If you would like to book a telephone appointment please contact the surgery the day before or on that morning before 12pm. The doctor will then call you back between 11.00am - 3.00pm that day.
If you would like to speak with a particular doctor you will be advised when they are next in clinic.

If you are phoning for results or are responding to a message that has been left asking you to make a telephone appointment, you can speak to the duty doctor or if you prefer to speak to a particular doctor you will be advised when they are next in the surgery.

Home Visits

Whenever possible please request home visits before 11.00am.

Be prepared to give brief details of the problem so that we can assess the urgency of the visit. Please remember that visits are only for patients who are too ill to attend surgery or are housebound. It is appreciated if patients can attend surgery if at all possible. This makes best use of the doctors’ time and we have all the necessary equipment for examinations. It will not always be possible to see the doctor of your choice if you request a home visit.

Out of Hours

Call 111 when you need medical help fast but it’s not a 999 emergency.

Find out more...

Accidents and Emergencies

Walk in Centre is Watford A&E: 01923 217758

Herts Urgent care centre, Hemel Hempstead - walk in Centre available 24 hrs.